• Shipping Policies

Shipping Policy

Thank you for visiting and shopping at Rico & Plato here is a guide to our Shipping Policy.



Domestic Shipping Policy


Shipment processing time

All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.


Shipping rates & delivery estimates

At Rico & Plato we try and offer fair priced products with Free delivery, we hate having to get to check out and find a large charge for shipment, so we offer free delivery to our customers.

We will use both Royal Mail and Hermes dependant on the weight of the product will determine what carrier is used.


Shipment method

Estimated delivery time

Shipment cost

Royal mail 2nd class

3-7 business days

Free

Hermes

1-3 business days

Free

Confirmed Next Day / Saturday

Next day 

Call/ Email for Quote


Please Note, Delivery delays can occasionally occur and may be out of our control such as traffic conditions or extreme weather. 


Shipment to UK postcodes / Some Scottish or Southern Ireland postcodes/ Addresses may have an extra charge. Please call should your postcode have had previous problems/ charges.


Please contact us to discuss any delivery needs.


Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). 


Damages

Rico and Plato are not liable for any products lost during shipping or If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

However, if you do encounter a damaged product then please contact us support@ricoplato.co.uk Please save all packaging materials and damaged goods before as we may ask to see the item & packaging images.


International Shipping Policy

We currently do not ship outside the UK.